Privacy Policy

1. Introduction & Data Controller

This policy explains how Meralix ("we", "us"), operating as the data controller for this website, collects, uses, and protects personal data. This site is governed in accordance with Indonesia's Law No. 27 of 2022 on Personal Data Protection (PDP Law). For any privacy matter, contact us at [email protected].

2. Data We Collect

We collect data you provide directly through our contact form (name, email, phone, message) and data collected through cookies, subject to your consent preferences.

Data Category	Purpose	Legal Basis
Contact form details	Responding to inquiries	Consent
Cookie identifiers	Analytics and personalization	Consent
Essential session data	Site functionality and security	Legitimate interest

3. Purposes and Legal Basis

We process personal data to respond to inquiries, operate the website securely, and, where consented, to understand site usage. Processing relies on consent or legitimate interest as noted above.

4. Data Sharing

We do not sell personal data. Data may be shared with service providers strictly to operate this website, under confidentiality obligations, and only where necessary.

5. Retention

Contact form submissions are retained only as long as needed to respond to and resolve the inquiry, after which they are deleted or anonymized.

6. Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or loss.

7. Your Rights

Under the PDP Law, you may request access to, correction of, or deletion of your personal data, and may withdraw consent at any time. To exercise these rights, contact us via the contact page.

8. Opt-Out & Data Deletion

Providing personal data through this site is optional. You can disable non-essential cookies at any time through our Cookie Policy preferences panel. To request deletion of data you've submitted, reach us through the contact page.